Timeline: October 2019
Role: Product Designer, Video Editor
Tools: Adobe After Effects, Pages
Field: IT Infrastructure, Compute Virtualization, Enterprise Cloud, Marketing
时间：2019 年 10 月
工具：Adobe After Effects、Pages
From planning videos, writing narration and shooting scripts, to collaborating with dubbing specialists and making videos, I always put the viewer’s feelings first and kept close cooperation with the team during the process. The team for this project includes a Marketing & BD Director as well as a dubbing specialist.
从规划视频、撰写旁白和分镜头脚本，到与配音员协作产出旁白、制作视频，我始终将观看者的感受放在第一位，并在过程中与团队保持密切协作。这个项目的团队包括 1 名 Marketing & BD Director，和 1 名配音员。
Providing Introductory Videos for a Software Product Release
After completing the software design for VM Migration Tool, our company decides to make a video that introduces the product to corporate customers during the product release.
在完成 VM Migration Tool 的软件设计后，公司希望在产品发布过程中能有一支向企业客户介绍产品的视频。
As a designer of this product and an experienced video producer, I am very interested in this project. In the collaboration with my colleagues of the marketing department, I participated in the design and production of the video as a major contributor.
Facilitating Users’ Understanding of the Products Through Videos That Deliver Brand Reliability
Our goal is to let users know about this migration tool through videos. The video is expected to bridge us with the users, extend our brand style and deliver reliability.
- Introduce the commercial value that the products can bring to corporate customers;
- Introduce the “happy pass” for the product’s usage;
- Designed and optimized for viewing in mobile devices, ensuring better user impression when viewed through our WeChat official account.
- 介绍产品使用方法的 happy pass；
Planning and Design
Sorting out the Best Plot Script
Through my talks with the Marketing Director, I sorted out the narration for the video, then wrote the narration scripts, drew the shooting scripts, and compiled the narration scripts into a document for the dubbing specialist.
通过与市场部门的 Director 沟通，我梳理了视频的叙事方式，然后撰写旁白脚本、绘制分镜头脚本，并将旁白脚本整理成一份面向配音员的文档。
Writing the Narration
I discussed with my colleagues in the marketing and R&D departments through an online collaboration platform to ensure that the design of the framework structure and the presentation of technical details are appropriate and accurate.
In terms of the narrative framework, we decided to use the following plan because it facilitates the user’s understanding on the product.
- Introduction: function, reason for selecting the product, commercial value;
- Deployment preparation: environmental and material preparation;
- Operating steps: log in, add site, create task (4 steps), manage task life cycle, view history;
- Summarize commercial value and flow diversion.
- 操作步骤：登录、添加站点、创建任务（4 个步骤）、管理任务生命周期、查看历史记录；
Drawing the shooting script
The scene for each part is designed according to the sorted narration framework and detailed narration content.
This method helps us quickly correct the inappropriate forms of presentation. For example, when we want to present “the only 4 steps you need” in A2, the original plan displays not only the steps but also the interface preview of each step. However, the audience still has a very limited attention span. They will be focusing on the steps themselves, while providing a software interface increases the cost of cognition and increases the understanding difficulty in a short time. Therefore, we decided to get rid of the latter, so as to properly allocate the viewers’ focus and improve the efficiency of information transmission. The discussion and modification at this stage can avoid modifications at later stages.
这种方式可以帮助我们快速修正不恰当的表现形式。举个例子，A2 中希望表达“只需要 4 个步骤”时，原本的方案除了显示步骤，还显示了每步的界面预览。但是，观看者的注意力是有限的，他们此刻关注的是步骤本身，而提供软件界面则会增加认知的成本，且难以在短时间内被理解。于是我们决定去除后者，以节约观看者的注意力，提升信息传递的效率。在此时进行讨论和修改，可以避免许多后期的修改。
Providing the Dubbing Specialist with the Narration Documents
I added some additional contextual information to the document, such as the structure of the video content, the pronunciation and explanation of proper nouns and phrases, etc., which can help the dubbing specialist to understand the whole narration and demonstrate the best of his ability.
Audio and video Production
Using After Effects to Create Videos
使用 After Effects 制作影片
I created the video synthesis for each part separately and produced in its own syntheses according to the planned framework. Eventually, these syntheses will be pieced together into the aggregate synthesis. This tree structure enables the users to control the extent of influence of each part.
In the process of producing the video, I summarized and followed some important guidelines, as follows.
Use animated production instead of screen recording for the software’s pictures.
Screen recording has many disadvantages, such as:
- It is difficult to match the size and resolution of the screen with the specifications required for the video;
- The manually controlled mouse motion trajectory is not efficient enough;
- It makes the picture looks bad when it is enlarged, making the pixel blocks very visible;
- The rendering effect of the browser for dynamic effects may jitter;
- It is difficult to adjust the interface text (such as the names of various resources) in the software environment to the polish state;
- The cost for re-modification is high.
- 软件环境里的界面文字（如一众资源名称）难以调整到 polish 的状态；
However, if the basic picture is produced from the design draft of the software product, and the animation effect is produced by combining the After Effects function, the above problems will be solved.
而如果从软件产品的设计稿中产出基本画面，再结合 After Effects 功能来制作动画效果，上述问题则会被迎刃而解。
This production method also creates additional requirements. For example, Motion Blur method must be adopted when elements move to make the motion look smoother, while such concepts is not applicable in when screen recording is used.
这种制作方式也带来了额外的要求，例如在元素运动时，必须采用 Motion Blur 的方法使运动看起来更顺滑，而屏幕录制的方法则没有这些概念。
The design of animation forms should be done to serve the purpose of expression
It is important to make sure that every animation is reasonable and meaningful. It should also be ensured that the usage and intended meaning are consistent with each other.
For example, when trying to express “mounting”, “cloning”, “operation error” and “risk reduction”, I have respectively matched them with the animations of upside down text, text repetition, simulated crashed screen and particle dissipation. Abstract concepts are visualized using expression forms that conform to the characteristics of the concepts to improve the efficiency of information transmission. In short, form serves expression.
Optimize performance for small-screened mobile devices
In order to improve the transmission efficiency and readability of video on mobile devices, I used the following methods.
Use zooming and magnifying glass effects
Use key area highlighting effect for complex images
Control the content of the screen and adjust the size of the text and graphics occupying the proportion of the screen
Symbols: extend the continuity between software and videos
For example, the icon of the “In Progress” page in a software product uses a timer icon. The video adopts the same timer icon to present the simulated fast-forward effect during data transmission, but it is “animated” through the video, and its pointer is dynamically rotated in the video. The consistency of basic concepts, combined with the characteristics of various media, constitutes the icon continuation.
Add High-quality Sound Effects
In order for the viewer to accurately and naturally perceive the time point of each mouse click, I designed the sound effect (instead of picture feedback) for the mouse click. For this reason, I compared various click sound effects on envato.com website, and finally chose the click sound effect of Apple Magic Mouse, which has higher vibration frequency as well as a clearer and pleasing timbre, making it easily recognizable in videos with background music.
为了让观看者准确而自然地感知每次鼠标点击的时间点，我为鼠标点击搭配了音效（而不是画面反馈）。为此，我在 envato 网站对比了多种点击音效，最终选择了 Apple Magic Mouse 的点按音效，它的振动频率更高，音色更加清脆悦耳，在有背景音乐的视频中可以很容易被听觉识别。
In addition, I have added sound effects to several scenes to help users understanding. For example, the fast forward rotation of timer mentioned above is designed with quick tick of the clock. When the progress bar of data transmission travels from left to right, it comes with the sound effect of the plane flying over, and the sound source also shifts from the left channel to the right channel, which is consistent with the performance of the progress bar in the picture.
Look for Narration Timbre That Conforms with the Brand Characteristic
After communication, the dubbing specialist first provided several different styles of timbre. I found that among his various timbres, there is one thing about his timbres that fits the brand characteristic that we want to convey, that is, professional and reliable, yet full of vitality, rather than being overly rigid. In the end I picked one of them. During the dubbing inspection, I discussed the parts that need improvement to ensure that the dubbing effect matches the rhythm of the picture.
The above criteria are based on the consideration and judgment on product characteristics, displaying scene characteristics and other aspects in the planning and production process, in combination with professional knowledge of video production, to deliver the best video viewing experience.
Submit the Video as a Part of the Product Release
You can select the required language of subtitles through the player.